Wedding Photographer - Sunshine Coast & Maleny hinterland

FAQ - your answers to questions about wedding photography

 

 

Do we get our photos on a USB?

NO  (USB is old technology) because we use the latest technology and email you a link  which can be shared with all your friends and family. Just tap the link and instantly the photos download to your mobile device. Optimized photos for your mobile available in 48 hours. Easy and so quick.

How long before our photos are ready?

We have all your wedding photos edited and enhanced within 48 hours of your wedding and available to download on your mobile devices.  Use a full time professional who knows what they are doing.  Waiting 6 weeks is unacceptable and probably means the photographer is part time and has a full time job . 

How many photos do we receive?

 Basically this is unlimited.  As a rough guide we may take  as many as 80 photos per hour, one every 50 seconds! Quality NOT quantity is essential, so once we edit the photos  we  aim to provide you with between 60 quality photos per hour of photography, this of course depends on the size of your wedding.  You DO NO want someone who throws you thousands of photos which are repetitive.  Our professional training and years of experience results in stunning photos that tell your wedding story.

Do you do Videography? 

YES, we work with another photography business who has specialised  equipment, three video cameras, audio equipment, drones and sophisticated  editing software.

So important that you have a wedding photographer and videographer that know how to work together so you have a seamless service. 

Who owns copyright to the photos?

Copyright is shared between Maleny Wedding Photography and the customer. You can share images with family and friends BUT you cannot sell or give away publication rights of your photos to a third party. Maleny Wedding Photography is prohibited from selling your photos to a third party.

Unless you instruct us in writing not to use your photos, Maleny Wedding Photography reserves the right to use selected photos on our website, social media and advertising material. 

Do we get to keep the Master Files? 

NO. Professional photographers capture photos in what is called a RAW  file and requires professional software to open and read each photo, the average file size for each photo is 50MB. These master files are then edited and enhanced to produce high quality photo albums and wall art. Master files are archived on our servers for 7 years. 

What is a timeline?

Our most popular coverage is 5 hours and I always recommend working around the golden hour before sunset for those WOW images of the two of you together. 

12.45 Bride and bridesmaids getting ready, general photos of bouquet, shoes, dress, hair and makeup. 

1.00 Bridal dress on for some stunning shots with mum & bridesmaids. 

2.15 Meet with the groom and best man at the accommodation.

3.00 Wedding ceremony

3.30 to 3.45 relax, have a wine and mingle with your guests

3.45 to 4.15pm Casual and formal photos of you with family and friends. 

4.15 allow 15 minutes to travel to your special location from the ceremony area. 

4.30 to 5.00 photos of the bridal party.

5.00 pm to 5.30 pm Bridal couple only based on a 5.35pm sunset. 

 5.45  Reception photos of the cake and mock cutting of the cake plus venue set up. 

What happens if we postpone the wedding?

If there is a family emergency or restrictions because of a pandemic we will move your date to another available date without any financial penalty. However  a complete cancellation will result in the loss of monies paid.

What is your  cancellation policy?

A full refund of your booking deposit is paid if you cancel within 30 days of booking. After 30 days it becomes non-refundable because we may lose valuable bookings for your wedding date by other couples which causes us financial loss. All monies  must be paid 30 days before the wedding date. 

What is a HR file?

An HR file or High Resolution file is a common term for part time photographers who provide a photo jpg file in an approximate size of 7MB per photo. Perfect if you want to do your own printing at your local photo lab.

Maleny wedding photography does NOT usually provide these files unless specifically asked. We find most of our customers prefer optimized photo files for fast viewing on mobile devices. Our Master Files are used for impressive commercial printing for albums and wall art.

 

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Maleny Wedding Photographer - Sunshine Coast

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FAQ - your answers to questions about wedding photography

 

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FAQ - Frequently Asked Questions

Do we get our photos on a USB?

NO  (USB is old technology) because we use the latest technology and email you a link  which can be shared with all your friends and family. Just tap the link and instantly the photos download to your mobile device. Easy and so quick.

How long before our photos are ready?

We have all your wedding photos edited and enhanced within 48 hours of your wedding.  Yes we have also heard horror stories of couples waiting months for their photos because the so called professional photographer has a day job and has your money so cannot be bothered. Cheap is cheap so always best to use a professional.

How many photos do we receive?

Quality NOT quantity.  This basically means because of our professional training and years of experience we know how to create stunning photos that tell your wedding story. As a rough guideline a 5 hour wedding coverage should have a digital album of approximately 250 professional photos. It depends a lot on the number of the bridal party, the size of your family and the number of friends. We may take five hundred photos but then edit that back to a few hundred so you are not overloaded and have clean sharp and professional photos that tell your wedding story.

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